As mentioned in a follow-up item to the guy who criticized me for not helping the old man at CVS (which I actually did do), I mentioned that Ms. Uneven called CVS to share her thoughts on the matter.
CVS responded very positively in writing and promised to send someone to the store to make sure that the store was following all CVS customer service guidelines. Someone from their corporate office is going to take this up with all 3 pharmacy techs and the manager.
Even though the individual employees did not display the level of customer service one would hope for, the corporate response is excellent and CVS gets mad kudos from US.
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